Our dedicated clinical team is committed to providing efficient service and highly values your time. Just like with in-office visits, there may be rare instances where appointments run longer than expected, causing a slight delay.
If you encounter any difficulties reaching your provider at the scheduled time and have been waiting for 10 minutes or more, please don't hesitate to contact our office during business hours via the chatbot or by calling (888) 493-2343.
We kindly ask that you refrain from trying to reach the physician directly through personal phone or email. In case your appointment is outside regular business hours and you are unable to get through to us, please Submit a Ticket and we will get back to you as soon as our support staff are back online.
Helpful Tip: When joining a Zoom meeting, please ensure your correct name is entered on the login screen before entering the waiting room. Once you are in the waiting room, your display name cannot be changed. Providers may choose not to join the meeting if your display name is incorrect.
Business Hours
Monday-Friday
9:00am-5:00pm EST